Last updated 31 October 2022

The Residential Tenancies and Rooming Accommodation Act 2008 (Qld) (RTRA Act) sets out the rights and responsibilities of both providers and residents in rooming accommodation.

As part of their responsibilities, a provider must (s 247 RTRA Act):

  • ensure the premises comply with health and safety regulations
  • take reasonable steps to ensure that a resident has access to their room, bathroom and toilet facilities and other common areas
  • take reasonable steps to ensure the security of the resident’s room and personal property
  • maintain the resident’s room and common areas fit for the resident to live in
  • take reasonable steps to ensure the resident’s room and common areas are kept safe and in good repair, and subject to any agreement otherwise
  • not unreasonably restrict the resident’s guests in visiting the resident
  • be available at all reasonable times to be contacted
  • give to a resident their name and address or, if they use an agent, the details of the agent
  • make sure the resident has, what is known as, quiet enjoyment of the room and common areas, and must supply and maintain the locks necessary to ensure the resident’s room is reasonably secure. This will require the provider to supply a key to the lock in each resident’s room and, if necessary, to the building itself
  • ensure the rental premises and inclusions otherwise comply with any prescribed minimum housing standards for the rental premises or inclusions.

The RTRA Act also imposes responsibilities on a resident (s 253):

  • to use their room and common areas as a place of residence
  • not to use them for illegal purposes
  • not to interfere with the peace, comfort and privacy of other residents
  • to pay rent when required
  • not to keep an animal on the premises without the provider’s permission
  • not to recklessly damage or destroy any part of the property
  • to keep the resident’s room clean
  • to maintain the room in a condition that does not give rise to fire or health hazards
  • to leave the room in the same state as it was with fair wear and tear accepted as when they entered the room for the first time.