Last updated 23 January 2017

Complaints against Government

click to download a pdf of this chapterAdministrative Appeals Tribunal
http://www.aat.gov.au

Australian Commission for Law Enforcement Integrity
http://www.aclei.gov.au

Australian Federal Police
http://www.afp.gov.au

Commissioner of Police
http://www.police.qld.gov.au

Commonwealth Ombudsman
http://www.ombudsman.gov.au/

Crime and Corruption Commission
http://www.ccc.qld.gov.au

Parliamentary Crime and Corruption Committee
http://www.parliament.qld.gov.au

Queensland Civil and Administrative Tribunal
http://www.qcat.qld.gov.au

Queensland Ombudsman
http://www.ombudsman.qld.gov.au

Complaints against Professionals

Accountants

Institute of Public Accountants
www.publicaccountants.org.au

Institute of Chartered Accountants in Australia
www.charteredaccountants.com.au

Certified Practising Accountants Australia
www.cpaaustralia.com.au

Architects

Royal Australian Institute of Architects
www.architecture.com.au

Board of Architects of Queensland
www.boaq.qld.gov.au

Auctioneers

Office of Fair Trading
http://www.qld.gov.au/law/fair-trading/

Debt Collectors and Process Servers

Australian Competition & Consumer Commission
http://www.accc.gov.au/consumers/debt-debt-collection/dealing-with-debt-collectors#protecting-your-privacy

Engineers

Engineers Australia
www.engineersaustralia.org.au

Board of Professional Engineers of Queensland
www.bpeq.qld.gov.au

Health Professionals

Office of the Health Ombudsman
www.oho.qld.gov.au

Australian Health Practitioner Regulation Agency
National Boards
http://www.ahpra.gov.au/national-boards.aspx

Australian Medical Association of Queensland
http://www.amaq.com.au

Health Quality and Complaints Commission
http://www.hqcc.qld.gov.au

Queensland Civil and Administrative Tribunal
http://www.qcat.qld.gov.au

Lawyers

Queensland Law Society
www.qls.com.au

Legal Services Commission
www.lsc.qld.gov.au

Motor Dealers

Motor Trades Association of Queensland
www.mtaq.com.au

Office of Fair Trading
http://www.qld.gov.au/law/fair-trading/

Real estate agents and Residential Letting Agents

Real Estate Institute of Queensland
www.reiq.com

Office of Fair Trading
http://www.qld.gov.au/law/fair-trading/

Surveyors

Surveyors Board of Queensland
www.sbq.com.au

Tax Practitioners

Tax Practitioners Board
www.tpb.gov.au

Veterinarians

Australian Veterinary Association
www.ava.com.au

Veterinary Surgeons Board of Queensland
www.vsb.qld.gov.au

Other Professionals

The Complaint Line website (http://www.complaintline.com.au/) has information about how to make complaints and has contact information and codes of conduct for over 120 different professions.

Copyright and Moral Rights

Arts Law Centre of Australia
https://www.artslaw.com.au/

Attorney-General’s Department
https://www.ag.gov.au/Pages/default.aspx

Australian Copyright Council
http://www.copyright.org.au/

Australian Mechanical Copyright Owners’ Society Ltd (AMCOS)
http://apraamcos.com.au/

Australasian Performing Rights Association (APRA)
http://apraamcos.com.au/

Copyright Agency Ltd
http://copyright.com.au/

Screenrights
https://www.screenrights.org/

Defamation

Arts Law Centre of Australia
www.artslaw.com.au

Caxton Legal Centre
www.caxton.org.au

National Children’s & Youth Law Centre
www.ncylc.org.au

Right to Information and Freedom of Information

Commonwealth Attorney-General’s Department
Freedom of Information
https://www.ag.gov.au/rightsandprotections/foi/pages/default.aspx

Office of the Australian Information Commissioner
https://www.oaic.gov.au/

Office of the Commonwealth Ombudsman
www.ombudsman.gov.au/

Office of the Information Commissioner—Queensland
https://www.oaic.qld.gov.au/

Queensland Department of Justice and Attorney-General
Right to Information and Privacy Unit
www.justice.qld.gov.au/corporate/right-to-information-and-privacy

Queensland Government—Right to Information
http://www.rti.qld.gov.au/

Queensland Ombudsman
www.ombudsman.qld.gov.au/

Immigration

The following agencies provide free information about immigration matters. Keep in mind that until dual regulation of solicitors is abolished, only registered migration agents are allowed to provide immigration advice. Some of the agencies may not be allowed to give advice (such as the Department of Immigration and Border Protection) or may have a policy of not advising potential applicants and limit themselves to only providing information.

Administrative Appeals Tribunal
http://www.aat.gov.au/migration-and-refugee-division/mrd-resources/guide-to-refugee-law

Department of Immigration and Border Protection
www.immi.gov.au

Queensland Law Society
http://www.qls.com.au/Home

Refugee and Immigration Legal Service
http://www.rails.org.au

Salvos Legal
http://www.salvoslegal.com.au

St Vincent de Paul Migration Advice Service
www.tcls.org.au