Last updated 23 January 2017
Complaints against Government
Administrative Appeals Tribunal
www.aat.gov.au
Australian Commission for Law Enforcement Integrity
www.aclei.gov.au
Australian Federal Police
www.afp.gov.au
Commissioner of Police
https://www.police.qld.gov.au/aboutus/
Commonwealth Ombudsman
http://www.ombudsman.gov.au/
Crime and Corruption Commission
www.ccc.qld.gov.au
Parliamentary Crime and Corruption Committee
https://www.parliament.qld.gov.au/work-of-committees/committees/PCCC
Queensland Civil and Administrative Tribunal
www.qcat.qld.gov.au
Queensland Ombudsman
www.ombudsman.qld.gov.au
Complaints against Professionals
Accountants
Institute of Public Accountants
www.publicaccountants.org.au
Chartered Accountants Australia + New Zealand
www.charteredaccountants.com.au
Certified Practising Accountants Australia
www.cpaaustralia.com.au
Architects
Australian Institute of Architects
www.architecture.com.au
Board of Architects of Queensland
www.boaq.qld.gov.au
Auctioneers
Office of Fair Trading
http://www.qld.gov.au/law/fair-trading/
Debt Collectors and Process Servers
Australian Competition & Consumer Commission
http://www.accc.gov.au/consumers/debt-debt-collection/dealing-with-debt-collectors#protecting-your-privacy
Engineers
Engineers Australia
www.engineersaustralia.org.au
Board of Professional Engineers of Queensland
www.bpeq.qld.gov.au
Health Professionals
Office of the Health Ombudsman
www.oho.qld.gov.au
Australian Health Practitioner Regulation Agency
National Boards
http://www.ahpra.gov.au/national-boards.aspx
Australian Medical Association of Queensland
http://www.amaq.com.au
Queensland Civil and Administrative Tribunal
http://www.qcat.qld.gov.au
Lawyers
Queensland Law Society
www.qls.com.au
Legal Services Commission
www.lsc.qld.gov.au
Motor Dealers
Motor Trades Association of Queensland
www.mtaq.com.au
Office of Fair Trading
http://www.qld.gov.au/law/fair-trading/
Real estate agents and Residential Letting Agents
Real Estate Institute of Queensland
www.reiq.com
Office of Fair Trading
http://www.qld.gov.au/law/fair-trading/
Surveyors
Surveyors Board of Queensland
www.sbq.com.au
Tax Practitioners
Tax Practitioners Board
www.tpb.gov.au
Veterinarians
Australian Veterinary Association
www.ava.com.au
Veterinary Surgeons Board of Queensland
www.vsb.qld.gov.au
Other Professionals
The Complaint Line website (http://www.complaintline.com.au/) has information about how to make complaints and has contact information and codes of conduct for over 120 different professions.
Copyright and Moral Rights
Arts Law Centre of Australia
https://www.artslaw.com.au/
Attorney-General’s Department
https://www.ag.gov.au/Pages/default.aspx
Australian Copyright Council
http://www.copyright.org.au/
Australasian Mechanical Copyright Owners Society Ltd (AMCOS)
http://apraamcos.com.au/
Australasian Performing Right Association (APRA)
http://apraamcos.com.au/
Copyright Agency Ltd
http://copyright.com.au/
Screenrights
https://www.screenrights.org/
Defamation
Arts Law Centre of Australia
www.artslaw.com.au
Caxton Legal Centre
www.caxton.org.au
National Children’s & Youth Law Centre
www.ncylc.org.au
Right to Information and Freedom of Information
Commonwealth Attorney-General’s Department
Freedom of Information
https://www.ag.gov.au/rightsandprotections/foi/pages/default.aspx
Office of the Australian Information Commissioner
https://www.oaic.gov.au/
Office of the Commonwealth Ombudsman
www.ombudsman.gov.au/
Office of the Information Commissioner—Queensland
https://www.oic.qld.gov.au/
Queensland Department of Justice and Attorney-General
Right to Information and Privacy Unit
www.justice.qld.gov.au/corporate/right-to-information-and-privacy
Queensland Government—Right to Information and Information Privacy
http://www.rti.qld.gov.au/
Queensland Ombudsman
www.ombudsman.qld.gov.au/
Immigration
The following agencies provide free information about immigration matters. Keep in mind that until dual regulation of solicitors is abolished, only registered migration agents are allowed to provide immigration advice. Some of the agencies may not be allowed to give advice (such as the Department of Immigration and Border Protection) or may have a policy of not advising potential applicants and limit themselves to only providing information.
Administrative Appeals Tribunal
http://www.aat.gov.au/migration-and-refugee-division/mrd-resources/guide-to-refugee-law
Department of Home Affairs
www.homeaffairs.gov.au
Queensland Law Society
http://www.qls.com.au/Home
Refugee and Immigration Legal Service
www.rails.org.au
Salvos Legal
http://www.salvoslegal.com.au
St Vincent de Paul Migration Advice Service
https://www.vinnies.org.au/page/Find_Help/QLD/Resettling_in_Australia/Migration_Advice_Service/
Queensland Law Handbook Online 